* Orders still in transit can not be cancelled. If you want to return the items then you can proceed to return after receiving the products. Please contact us through email for return address.
* Sizes bigger than 30x40cm are Box packed. Sizes bigger than 70x70cm cannot b shipped rolled under standard shipping so they are shipped folded & well packed. Bigger sizes can be shipped rolled only through paid special shipping.
* During shipping, some creases on the canvas are normal & can be removed easily. Use some easy tips to remove wrinkles from your canvas. If in rare circumstances, the canvas is completely crushed or damaged and can not be used then company will compensate. To avoid creases, choose DHL or UPS Shipping for your order.
* Custom paintings can not be returned or refunded. Please choose your custom painting size according to your custom photo carefully.
Normal shipping time for USA: 15-30 days.
For UK, Canada, Australia: 15-35 days.
Rest of the world: 15-60 days